Santa Monica, CA – 1983
I always loved music and films, so at some point, I decided that working in a music store would be better than working at a restaurant. I applied at several around Los Angeles and got an interview with a chain called Music Plus. They sold albums, tapes, videos, and concert tickets. I remember acquiring tickets to see David Bowie on his Serious Moonlight tour from there! But that’s another story.
Here’s another author’s memories in regard to Music Plus:
They liked me well enough but told me they didn’t have anything available in their music stores. But they were opening a flagship video store on Lincoln Blvd. in Santa Monica.
I knew that VHS and Beta were emerging in the home video market and thought it would be a cool job. Music Plus was a retail chain around LA, and since video was growing they decided to designate a whole store to just videotape sales and rentals.
It was a great idea at the time and the owner was truly a visionary for coming up with the idea. (We all know what happened in the coming years with the arrival of Blockbuster, but this was at the very beginning of the home video craze.)
VCR’s cost over $1500 back then and were the size of old electric typewriters. They weighed a ton and I think Beta was the only format in the beginning. Sony invented Beta and VHS but Beta was the better format. More compact with a simpler mechanism with better sound and video. They sold off the rights to VHS because it was inferior. But more companies bought it up and started making VHS VCRs like crazy. VHS ultimately won out in the format wars simply because more companies manufactured the machines and they were more available to the public. Funny, how the superior format failed to the inferior one simply based on availability. Man-made selection at its best!
I was 20 years old and just happy to not be working in a hot, sweaty kitchen in a bar and grill until midnight every day. This was a cool, clean job in a new industry.
The day manager was this super French guy who was easily well into his forties. He knew a lot about film and especially foreign films so that was cool. In the evenings they had another manager named Renee who was probably around twenty-five. She was short with brown hair and eyes. Kind of cute, but that was ruined by her bitchy personality. She seemed over her head in the position and was always short-tempered and stressed. She was always scheduling me to close with her because she liked me. Even though she was cranky a lot of the time, I knew she dug me. She would always ask me to smoke a joint with her out in the parking lot after work. I obliged because I figured maybe she’d be nicer if I hung out with her.
One night that parking lot smoke turned into a bit more and we ended up back at her place. I was young and didn’t possess the moral compass I have today. (Come on… who am I kidding? You’ve read this blog.)
There was one other girl who worked there most days with me, who was the quintessential 80s girl. (Think one of the members of the band The Go Gos) She was after me as well. Where were all the available men in LA back then? Nothing ever happened between us because I just wasn’t that into her. She seemed weird.
We had a good time working there and it was fun being around all of those movies all day. I learned a lot about film and the video industry working there. The whole store was arranged by studio, not by subject. So we had a section for Warner, Paramount, Twentieth Century Fox, etc.
The best part was, at lunch you could go in the back and watch a video while dining on your sandwich.
But here’s the interesting part. This was a legit spin-off from a big music store chain. Everything was above board. For the most part.
You won’t believe what the home video experience cost back then. It was a fledgling industry and everything was new, so that means expensive. The machines were a fortune, and the tapes were really pricey as well. Most videotape movies started at $59.95 to purchase. But we did have a rental program. It was $100 to join and to rent a movie it was over $20 and you had to leave a huge deposit on your credit card every time you rented some movies. Isn’t that crazy? It was like renting an automobile!
I remember when Raiders of the Lost Ark came out on videotape. It had made so much money worldwide, they released it for $39.95 on VHS and Beta. This was unheard of. A groundbreaking low price for a blockbuster film.
Next was the making of Michael Jackson’s Thriller video and the music video all in one tape. That was released for only $29.95. The lowest price ever offered for a home videotape ever. We sold the hell out of them.
There were NO Disney titles of any kind on VHS and Beta. I think they were waiting to see what the NEW format would do for their stockholders. (Now they own everything!)
We didn’t have hundreds of copies of popular movies back then. Most of the films available were from the past. So everything in the store was from the 70s and back. New movies were in the theaters and it would be years until they landed on video. But there were plenty of great films to watch. But the only place I could check out titles was during lunch in the back.
But here’s the twist to this upstanding business called VIDEON. We sold the occasional tape to some wealthy people who wanted to own some quality films to show their friends and family.
Home video was in its infancy and it was like the wild west back then. Here’s what they did at VIDEON. Say, someone rents a few films. They watch them and return them after the 3 day allocated time. We take that tape in the back room. There is a table with a spool of shrinkable cellophane on a roll and an industrial blow dryer. We rewind the tape and rewrap it in our own little shrink wrap. We sear the creases on the spool so it seals the wrap. We then hit it with the blow dryer and that shrinks the wrap so that it clings to the original box with the tape in it. Does it look brand new? Does it look like it came from the factory? No. But do the customers know that? No.
So basically they were renting movies all the time and then repackaging them and selling them as new to unsuspecting customers. I wasn’t comfortable with this practice because it just didn’t seem right. People were tricked into thinking they were buying something brand new and paying the top retail price. But in actuality were being sold a used product. That smells like fraud to me. It had to be illegal. But like I said, back then it was the wild west. I was getting a paycheck every week so I never said anything about their diabolical criminal enterprise.
The way to tell was, I knew what the rewrapped shrink wrap looked like, and if you looked through the window on the tape, the tape on the spool was slightly uneven. When they’re new, this is not the case.
I don’t know what happened to that company, but I’m sure they were devoured by Blockbuster some years later. (It was the last job I had before leaving California)
It’s funny how when something’s new, it costs a fortune and feels so exclusive. But in a few years, it’s all cheap and available to everyone. Now, it’s all gone. You can simply stream everything. DVDs aren’t even a thing anymore.
But it was a fun job and a peek at was to come in the world of home video in the future.
I recommend you watch the documentary The Last Blockbuster on Netflix. Very interesting. The best bits are about the business and corporate end of that industry. The rest is just a bunch of self-absorbed clowns talking about their love for Blockbuster and home video.
But I will say this one last thing. I do have some wonderful memories of picking up my little daughter on a Friday night and heading over to the local Blockbuster. We’d pick out some movies, popcorn, and candy for the weekend. It was a fun ritual that just about everyone I know once did together.
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